Important Information and who we are
Collection of Personal Information:
When you visit our site, register, and place an order, we may collect certain personal information from you. This may include your name, email address, phone number, and mailing address. For wholesale registration, this includes information about your business. We collect this information to process your wholesale or retail order and to contact you about your order.
How is your personal data collected?
We use different methods to collect data from and about you including through:
– Direct interactions. You may give us your Identity, Contact and Financial Data by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
– place an order via our website or purchase our products or services via any other means;
– create an account on our website;
– subscribe to our service or publications (including our newsletter);
– request marketing to be sent to you;
– enter a competition, promotion or survey; or
– give us feedback or contact us.
– Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
– Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
– Technical Data from analytic providers such as Google
– Contact, Financial and Transaction Data from providers of technical, payment and
delivery services based inside the USA.
Purposes for which we will use your personal data
We use your personal information to process and prepare your order. We may also use your information to contact you if there is an issue with your order or to provide updates on the status of your order. In addition, we may use your information to send you promotional emails or newsletters if you have opted in to receive them.
Protection of Personal Information:
We take the protection of your personal information seriously. We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We also limit access to your personal information to only those employees who need access to process your order.
Sharing of Personal Information:
We do not share your personal information with any third parties for marketing purposes. However, we may share your personal information with third-party service providers who help us process your order and prepare your order of native plants. We may also share your personal information if required by law or to protect our legal rights.